A few months ago, we asked our support staff (which is made up of project managers, and developers, and others) to focus on one word: delight. Ultimately, we feel like making customers happy is the most important thing we can do as a company. So…
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A few days ago, a Pyrex dish filled with orange-chocolate chip cookies arrived in our office. In our world, a Pyrex dish means one thing: we’ve been graced with treats from Tim’s wife. As we sampled the offerings, Tim told us about his wife’s new…
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The Challenge LINGOs is a consortium of over 60 international humanitarian relief, development, conservation and health organizations. They provide the latest learning technologies and courses from industry leading partners so their non-profit members can increase the skill levels of their employees, thereby increasing the impact…
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If we were a supermarket, we'd have just dropped balloons and streamers on our good friends over at Tandem Learning. But, since we're 798 miles away from them, we just had cake and ice cream at the office instead. Why the hoopla? Well Tandem is…
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About two weeks ago, we reached out to some SCORM Cloud users, asking them a few questions about how they use SCORM Cloud. You see, we built SCORM Cloud in such a way that people can really use it how they want to. The problem,…
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We're pretty excited about what we've done with SCORM Cloud. We have big visions for what it can do and where it might take the industry. We're happy to see some others starting to realize its potential as well. From Nick Martin, President of TechChange…
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Blackboard is big time. Blackboard Learn™ leads the higher education learning management world. Blackboard Learn serves more than 20 million learners. And starting in 2011 (or thereabouts), Blackboard is going to be rocking the SCORM Engine in Blackboard Learn. We are nothing short of thrilled…
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People often ask us to recommend an LMS for them. We shy away from doing so because we don't want to pick favorites amongst our clients and potential clients. More significantly though, we really don't know all that much about the functionality and utility of…
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Well, put simply, we had a bad day on Wednesday. Frankly, I haven't heard from anyone that they definitively noticed the downtime we had, but we've said all along that we would be direct and clear, and so we shall. <AdmissionOfFailure> On Wednesday, we were…
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We are considering the possibility of an update to Test Track and want to get your feedback on what it should include. Please take a few minutes to take our Test Track Improvements Survey. When we released SCORM Test Track a few years ago, we…
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The SCORM Cloud is, well, it's a bit new. We've acknowledged all along that this is not how the learning industry has done things before. We like that; we're excited to be doing something a little different. It also means that we're going to be…
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Legal documents are among my least favorite things about running a business. Yes, they're necessary, and I understand that. There are times, however, where wrangling over a few words in a contract worth $800 simply isn't worth it. (For my rationale, note that lawyers charge…
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