Rustici blog We gathered for our first user summit

We gathered for our first user summit

Last week we had a pretty major event here at Rustici - our first ever user summit. Inspired by one of our favorite pastimes, we landed on calling it Rustici: The Gathering. Given this was our first time out and that our customers live in…

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Software bugs are no laughing matter

We ain’t afraid of no bugs! While software bugs aren’t anything to joke about, we do run into some that cause us to chuckle. Without trying to make our awesome development team feel bad (we all make mistakes!) here’s an example of a bug we’ve…

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SCORM support with Rustici Engine: A no-brainer

From my office cheerfully decorated in pom pom garland and whiteboard plastered with a color-coded system of sticky notes to my occasional “hanitizer” slip-up, it’s pretty obvious around the Rustici office that I used to be an elementary school teacher. One of my favorite aspects…

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Rustici blog The top 10 hits from my first 12 months

The top 10 hits from my first 12 months

It’s always fun when Spotify recaps your year of listening. Short of doing a full blown analysis of why certain artists got so much eartime, it does prompt you to look back on why certain songs or artists got into heavier rotation. A trip to…

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Rustici Software blog Delightful support

Can support be delightful? Just ask our customers.

At Rustici, we’ve always prided ourselves on our customer service. Even from its early days, the focus for our customer support team has been one word: delight. In fact, the internal name for the team -- what shows up on my pay stub -- is…

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Rustici blog behind the scenes best of lists

Behind the scenes of the industry’s “Best of” lists

Prior to 2020, my personal end-of-year “Best of” lists typically consisted of films, music, video games… that type of thing. Then came 2020, ‘rona, and quarantine and my lists changed dramatically. Now I’m ranking things like my best sourdough loaf, my best homemade pizza, my…

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Rustici blog EVERFI case study

The EVERFI story: Treating customers as partners

When we have a customer come to us, it’s our goal to talk through the problems they are trying to solve and get them to a place where they are comfortable with the information we are giving them and have the confidence they need to…

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