Yay for clients who are fosway 9-grid winners

Yay for our clients who are Fosway’s 9-Grid winners

The third and last list, as part of our blog-post series, we intend to celebrate is the Fosway 9-Grid. Fosway Group is a leading European HR Analyst focused on Next Gen HR, Talent and Learning. 9-Grid™ is a five dimensional market analysis model that is used…

Read more
Celebrating our clients in recent "best of" lists

Celebrating our clients in recent “Best Of” lists

If you’re anything like me, you love “Best Of” lists: The Best Movies of 2018, The Best Songs of 2018, The Best Local Restaurants of 2018, The Best Smart Home Tech of 2018, etc. Without Best Of lists I’d find myself going to far too…

Read more

No Big Deal, or a Big Deal?

This week LTG (our parent company) announced the formal acceptance of their bid to acquire NetDimensions. Depending on who you are and what you know, this may or may not seem like a big deal, or even a potential threat. I wanted to quickly, publicly,…

Read more

More of the same

Welcome to week one of the post-acquisition Rustici Software world. I just thought I’d take a moment here to discuss one of the reasons we agreed to sell Rustici Software to LTG, because it’s not all about the money. Mike and I were seeking investment…

Read more
Jena Garrett as a unit of measurement on the delight-o-meter

Measure your success by the delight of your customers

Just having a great product is not enough. Many people forget that exceptional customer support is one of the most important parts of an organization’s ongoing success. Why? It’s most often the only contact a customer has with your company. Receiving the help they need…

Read more
Award logo for Gold Brandon Hall Group Excellence 2014

We won two Grammys! Brandon Hall Awards 2014

Well, not really, but it’s the closest thing that the e-learning industry has to offer in the area of “prestigious awards for doing awesome things”. The Brandon Hall Group Excellence Awards Program is the most prestigious awards program in the e-learning industry, and was the…

Read more

My love letter to our support team…

If you’ve been keeping up with us over the years, you know we don’t take ourselves too seriously. For example, we have a running contest I’ll call “who can spit this (insert fruit pit/seed) the farthest”. Yep, we do a lot of silly things around…

Read more

Obsessive and Delightful

A few months ago, we asked our support staff (which is made up of project managers, and developers, and others) to focus on one word: delight. Ultimately, we feel like making customers happy is the most important thing we can do as a company. So…

Read more

The Rustici Test Kitchen

A few days ago, a Pyrex dish filled with orange-chocolate chip cookies arrived in our office. In our world, a Pyrex dish means one thing: we’ve been graced with treats from Tim’s wife. As we sampled the offerings, Tim told us about his wife’s new…

Read more

Helping LINGOs help organizations that help others

The Challenge LINGOs is a consortium of over 60 international humanitarian relief, development, conservation and health organizations. They provide the latest learning technologies and courses from industry leading partners so their non-profit members can increase the skill levels of their employees, thereby increasing the impact…

Read more