Rustici Software blog Delightful support

Can support be delightful? Just ask our customers.

At Rustici, we’ve always prided ourselves on our customer service. Even from its early days, the focus for our customer support team has been one word: delight. In fact, the internal name for the team -- what shows up on my pay stub -- is…

Read more
Rustici blog behind the scenes best of lists

Behind the scenes of the industry’s “Best of” lists

Prior to 2020, my personal end-of-year “Best of” lists typically consisted of films, music, video games… that type of thing. Then came 2020, ‘rona, and quarantine and my lists changed dramatically. Now I’m ranking things like my best sourdough loaf, my best homemade pizza, my…

Read more
Rustici blog EVERFI case study

The EVERFI story: Treating customers as partners

When we have a customer come to us, it’s our goal to talk through the problems they are trying to solve and get them to a place where they are comfortable with the information we are giving them and have the confidence they need to…

Read more
Rustici blog adapting to disruption

Adapting to disruption: The increased relevance of eLearning

Like so many others, I’ve been spending my Friday afternoons engaged in “Video Happy Hours” with colleagues, friends, and even family. Each time, there’s a common theme among the virtual crowd of our imagined revelry. The questions all come out differently, but we’re all asking…

Read more
Rustici blog our commitment during the COVID-19 outbreak

Our commitment to you during the COVID-19 outbreak

As COVID-19 (the novel coronavirus) continues to impact the global community, we want to take a moment to update you on our business continuity plan and assure you that Rustici Software will continue business as usual. Employee safety first We are monitoring the situation closely…

Read more
Rustici blog Degreed you do you

You do you: Helping Degreed host client content

I talk to clients every day about how they differentiate themselves in an increasingly crowded L&D market. Here at Rustici Software, we love hearing about problems our clients are trying to solve. We often find ourselves talking to our customers about things that our products…

Read more