Well, put simply, we had a bad day on Wednesday. Frankly, I haven't heard from anyone that they definitively noticed the downtime we had, but we've said all along that we would be direct and clear, and so we shall. <AdmissionOfFailure> On Wednesday, we were…
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We are considering the possibility of an update to Test Track and want to get your feedback on what it should include. Please take a few minutes to take our Test Track Improvements Survey. When we released SCORM Test Track a few years ago, we…
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The SCORM Cloud is, well, it's a bit new. We've acknowledged all along that this is not how the learning industry has done things before. We like that; we're excited to be doing something a little different. It also means that we're going to be…
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Legal documents are among my least favorite things about running a business. Yes, they're necessary, and I understand that. There are times, however, where wrangling over a few words in a contract worth $800 simply isn't worth it. (For my rationale, note that lawyers charge…
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We're nearing completion of a SCORM Driver implementation with a new customer (Honeytech) and have had reason to discuss with them one of our newer products, the SCORM Cloud. If you follow this blog, you've likely seen mention of the product here before. Frankly, for…
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On our website, we invite every visitor to ask us questions. Generally, these questions are about SCORM or something eLearning related. Sometimes, though, they aren't. These questions, sometimes, are among my favorites... When you, our peeps, come up with some great questions, we'll share them...…
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I wanted to take a moment to thank Dave Evans at AccessPlanIT publicly. They've been using the SCORM Engine for content delivery in their Accessplan LMS since November 2008. This, alone, is worthy of thanks. Today, though, I wanted to thank Dave for something else...…
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No, we do not. We get asked about it quite a bit though. In our early years, we experimented with some formal lead referral arrangements, but they just never quite worked out nor did they ever feel right. We've given it some thought and concluded…
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Our customers help us improve our software all the time. We regularly hear about some eccentric SCORM problem or Package Property that would help make the product better, and we strive to include that as quickly as we can. Concepts of listening and improvement, though,…
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Meet Joe. With 150+ customers all over the world using five different products, it just isn't very efficient to have nine different people all juggling support requests. Sometimes two people wind up answering the same question, sometimes a request falls through the cracks and sometimes…
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One message I've been delivering to our customers and prospects a lot lately is this... partial SCORM conformance might actually be worse than no SCORM conformance. If you're going to bother with SCORM at all, be sure that you finish the job so that you…
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Getting on the federal government's GSA schedule is a pain in the neck. Luckily we have a great assistant in Jean to trek through all the rigamarole. Step #472 Part Q involves a thorough investigation of your company's background and success in working with clients.…
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