Posts by Joe Donnelly

Joe Donnelly is here for you, whether you’re a customer, a prospect or a person on the street searching frantically for SCORM help. He’s employee #1 on the tenure ladder with more than 15 years working in SCORM course support and 25 years working in the eLearning industry. Working in the learning industry, you'll probably hear someone say "just ask Joe" and know he'll answer your troublesome SCORM questions. Joe is also a big fan of MTG, Reese Witherspoon and magical theme parks.

Rustici blog SCORM Lost completions

5 best practices to limit lost completions in SCORM courses

“Just ask Joe.” I don’t remember exactly when that became a Rustici and customer catchphrase (more than 15 years of SCORM support and funny TV shows are vying for valuable brain space), it’s one that I secretly love and embrace. When we say “ask us…

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Rustici blog Your ticket to upgrade Debut of Content Controller 3.2

Your ticket to upgrade: Debut of Content Controller 3.2

If anyone knows me, they know I love movies. Pre-quarantine, my wife and I would go to the movies every weekend to see something. One of our favorite things about seeing movies is that feeling you get when you may be going through the motions…

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Rustici blog Cup of Joe SCORM run-time

Cup of Joe: Troubleshooting SCORM run-time

This blog post is part of our “Cup of Joe” series in which we publish Joe’s answers to common eLearning standards questions to go along with your morning coffee. If you have a question, you can always fill out this form and ask Joe too.…

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Rustici Blog Happy employees create happy customers

How happy employees create happy customers

Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers. While what we have built here has…

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Rustici Blog Advice from the Donnellys

Advice from the Donnellys: People might like us

While we are not one to toot our own horn, we do support pretty well here. We’re humbled by the kind words our customers share with us on a surprisingly regular basis. It makes our day when we hear that “talking to you folks at…

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SCORM Engine 2014.1 is Now Available!

With over 28 improvements and enhancements, this is the most robust upgrade for SCORM Engine since, well, ever. We've been working hard over the past few months to prepare for seamless installs and upgrades. We're excited to announce that we're ready for you, so come…

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