Last week I called my favorite bike shop to schedule a tune up. Unfortunately, they are lots of people’s favorite store, so the wait time was a bit longer than I would have liked — like 2 weeks too long. So, then we started talking about what I really needed. It turns out that it was just a couple of minor adjustments, which only take about an hour. They managed to fit me in the same day. WINNING!

Recently we had a customer that uses SCORM Cloud Dispatch ask us if there was a way to control how many people were accessing their course from the Client LMS. At the time there wasn’t — but you know what? It’s a great idea. So, we added some functionality that lets you set just how many users can access your course from a Client LMS. (See how it works here). Why did we add this? Because someone asked and it made sense for that customer and many others.

We love having these conversations because it helps us understand how people use our products and how we can make them more useful.

Lesson learned? It never hurts to ask. We’re listening and welcome the requests and feedback. Send them our way!

Tammy knew what SCORM was several years before joining Rustici Software, and she’s not even a standards dork. She’s the Director of Accounts and Marketing, the general wearer of lots of hats. She’s also an Iron(wo)Man many times over.