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More of the same

Welcome to week one of the post-acquisition Rustici Software world. I just thought I’d take a moment here to discuss one of the reasons we agreed to sell Rustici Software to LTG, because it’s not all about the money. Mike and I were seeking investment funding for Watershed, but we really weren’t on the lookout […]

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Measure your success by the delight of your customers

Customer Satisfaction

Just having a great product is not enough.

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We won two Grammys!

rustici software brandon hall award tin can api

Well, not really, but it’s the closest thing that the e-learning industry has to offer in the area of “prestigious awards for doing awesome things”.

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Obsessive and Delightful

Rustici Software support delight

A few months ago, we asked our support staff (which is made up of project managers, and developers, and others) to focus on one word: delight.

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Ben’s in the Fold

Rustici Software Ben

It just made perfect sense…

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My Favorite Questions

Rustici Software ask us anything

On the topic of appropriate sides for schnitzel, the answer is always potatoes. The question is the preparation: fried, mashed, or potato salad?

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“Good idea, let’s add that.”

Rustici Software

You must listen to your customers. It’s incredibly important.

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Joe

Rustici Software Joe Donnelly

Joe’s mandate is simple: Keep our customers enthusiastically happy with our products and the service they receive from us.

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LINGOs

Rustici Software LINGOs

It’s nice to know that there are good people out there constantly trying to help others.

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