The key ingredient for a delightful customer experience
We take customer support very seriously. Our support team is officially known as Team Delight. We even have a scoreboard we publish to measure how we’re doing called the Delight-O-Meter.
Delivering a delightful experience for both our customers and our teams starts with empathy. At Rustici, it’s core to how we operate and is the first thing we look for when we bring new people into our team. Hear from Joe Donnelly and Tammy Rutherford and get some insights into how leading with empathy can create a delightful experience for customers and employees alike.
Get a closer look at our relationship between company culture and customer service by:
- Having empathy
- Always listening
- Being yourself
- Being transparent
- Being excellent to one another