Launching your customer education program: Technical considerations for taking training to your partners
Establishing a plan for managing and distributing training content is essential to ensuring your products are properly understood, marketed, and sold. Creating a customer education program – also known as an extended enterprise approach – helps remove the friction of accessing training, ensures your external partners are well-informed, and can provide insights into how learners are using your content and course effectiveness.
In this eBook, you’ll discover:
- How implementing a customer education program can increase brand awareness, adoption, and sales.
- What are the technical considerations when you take your training to your partners.
- The benefits of distributing your content externally.
- What technologies can make the process easier.
- How other organizations have successfully implemented a partner education program.